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Found a Bug? Let’s Squash It!

We are fixing bugs as soon as they come up, but if for some reason you come across something, please let us know. Just follow the SIMPLE steps below.

Dirk, Director of Technology and Development

My name is Dirk and I’m going to help you help us make FIT Radio as close to bug free as possible. With any new app, there are going to be bugs. Last I checked, FIT Radio is available to over 746 Android devices. Wow, that’s a lot. Now, we test on a lot of devices, but it’s impossible to test on every single one. The first step you should take is to make sure you have the latest version of FIT Radio. We put out updates every few weeks.

If you’re having trouble while the app is running, there’s a very quick and easy way to submit a bug. Recreate the problem, Hit Menu, then Submit Bug. Simple as that. The app does all the work of collecting the log, phone model and setting up the email. All you have to do is describe the problem… in detail. :-)

If the bug occurs during loading time or you cannot access this for any reason you can pull your own log…  Continue reading